Our Policy

At Domini, our mission is to provide you with quality products that reflect elegance, resilience, and authenticity. We’re committed to ensuring a seamless shopping experience for every customer. Please review our policies below to understand our commitment to transparency and customer satisfaction.

We strive to process and ship orders within 2-3 business days. Shipping times may vary based on location and selected shipping method. You’ll receive a tracking number once your order has shipped. Please note that unforeseen delays may occur, especially during peak seasons or due to customs for international orders.

Customer satisfaction is our priority. If you’re not completely satisfied with your purchase, you may return or exchange items within 14 days of receiving your order. Items must be unworn, unwashed, and in original packaging. Please note that sale items and custom-made pieces are final sale and not eligible for return or exchange.

Our products are carefully crafted to ensure quality and durability. Should you receive a defective item, please contact us within 14 days of delivery, and we will gladly assist with a replacement.

Your privacy matters to us. We are committed to safeguarding your personal information and will never share or sell your data to third parties. All information collected on our site is used solely to improve your shopping experience and fulfill your orders.

If you have any questions regarding our policies, feel free to contact us at info@dominithebrand.com or via our contact form. We’re here to make sure you have a positive experience with Domini.